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Printers and scanners

Xerox

7owners with an opinion
71%of verdicts positive
4/2positive/negative since 2024
12 yrslongest happy owner
2happy after 3+ years

Praised for reliability and durability; criticized for value and noise.

What people wrote

Likes itOwned 12 years
Pro tip: Sometimes refurbished printers have the actual full cartridge. I once bought a refurbished Xerox laser printer and used it for 12+ years and it was still printing when I threw it away despite the low ink indicator having come on for the last couple of years. I went through all of high school and university with the same $60 printer (and cartridge). That means it's possible to make a printer that has a cartridge that outlives the life of the printer for typical home users. Getting people to replace the cartridge is mostly artificial and not some inherent technology limitation. If they really wanted to, they could make 50% of the interior space of the printer just one big laser ink cartridge that prints like 5000 pages, which in 2025 means it's going to last the rest of your life.
Likes itOwned 8 yearsStill going
> not being so reliable it didn't need warrantees[sic] and services and parts etc? The thing is, nothing is completely maintenance free, esp. if there's something mechanical. Make wearing parts wear, core parts robust. All my laser printers were Samsung/Xerox (hah), and their "core" is made like a tank. Only its rollers, toner and imaging/drum kits wear down, and these are already consumables. The device keeps track the life of every of these replaceable components, and you replace them you hit these marks, because they're already worn down to hinder reliable operation (Imager dies at 9K pages, rollers at 20K pages IIRC). You don't need to make things fail prematurely to make something profitable. First one of these printers didn't have replaceable rollers, so I had to donate it after 11 years of operation. This one is almost 8 years old IIRC, and it's still going strong. I'll be using it as long as I can find spares for it, because it's engineered "correctly", not "for profit". Meantime, its manufacturer can still profit from parts, toner and imaging units.
Likes itOwned 5 years
I don't know Brother, but Xerox and HP do their own toner/ink R&D and both have in-house labs. Inks are not "simple science". I don't object people using 3rd party replacements, but if/when quality goes down with 3rd party refills, blaming the manufacturer is the easy way out. I prefer to use original cartridges because even if my printer's color inks are dye based, they do not fade and change colors after 5+ years under normal conditions (I print photos with it sometimes), and I don't know the dye/pigment quality of the 3rd party cartridges yet alone their color rendering. Heck, even something relatively simple like fountain pen inks have thousand different properties, and they all behave slightly differently. Some inks do not work well with some pens, even. Everybody has their favorite pen, without even noticing, too. Thinking that a much more complex assembly to work as equal to its first part counterpart is a bit optimistic. Esp. if you're going for the cheapest.
Likes it
I don't know what an IPP is but I bought a networked Xerox all in one, plugged it into my network and it just showed up on all my devices (mind, they're mostly Apple). So whatever they're doing, it ain't so bad. I did have to cover the power led with black nail polish though. It was lighting up the whole room.
Doesn’t like it
You know, my biggest problem is not the price per se. I have an inkjet, and use it maybe twice a year. But every time when I use it successfully, it is extremely convenient to be able to print at home. So convenient, that I wouldn't even mind the price. What I mind is, that because I use it so rarely, that damn expensive cartridge dries up every 2 or so years, after printing maybe like 30 pages. That's what kills me. That's one thing that it's more expensive than gold, but it has awful quality. "Funny" thing is, I used to have a Xerox laser printer years ago. The toner dried stopped working in it also if it wasn't used for months. The main difference was that the toner cost 3 or 4 times the price of an inkjet cartridge. Fuck printers.
Likes it
I usually use my Macs with a fleet of printers from Xerox, Samsung and HP. Only the (archaic) Xerox needed a .ppd file from Xerox. The others are running with default drivers supplied with the system, and all work as first-class citizens, with all their features enabled (incl. the Xerox). Same is true for iPhone/AirPrint. As long as the mDNS packets are unhindered in the network, and the printer has semi-decent AirPrint support, they work automagically. Again, Samsung and HP printers are networked and AirPrint enabled. All any any devices (Linux / Windows / macOS / iOS / Android) on their respective networks can and do print without any drivers to these printers. They start printing instantly, with all features enabled, and honoring all options selected in the print dialog. I have two Google accounts on my iPhone and Mac, but only one of them uses passkeys IIRC, and absolutely have no problems for now. Will look out for the scenario though, thanks.
Doesn’t like it
Back in 1986 I worked for $BIG_BANK where we replaced humans, typewriters and carbon paper forms with Xerox laser printers (conveniently leapfrogging daisy wheel and dot-matrix technology). These beasts were the size of a large microwave oven, or maybe a small dorm fridge turned on its side, and I seem to remember them costing $6,000 but my memory is fuzzy and it may have been as much as $15,000. Anyway, these printers were finicky, and I remember we were visited by the same two Xerox service techs on a regular basis. In addition to repairs, they were faced with the near impossible task of keeping the toner (which was dispensed by hand from a plastic container, similar to powdered clothing detergent) off their white shirts and ties. We saw those guys so often that even now, 38 years later, I still remember that one of them was named Randy.
Likes itDoesn’t say they own it
Xerox had (maybe still has?) some printers with 5 or 6 color toner capacity. CMYK plus you could order special color toner in stock or fully custom mixes (minimum order sizes apply for full custom) but it was great for companies who had logos which could not be exactly represented by CMYK half toning as the spot color toner could be their exact logo color. I’m sure the same kind of thing would be possible using Prusa’s documented methods with a little extra work.