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NAS and storage

Western Digital My Cloud

6owners with an opinion
67%of verdicts positive
1/0positive/negative since 2024
5 yrslongest happy owner
1happy after 3+ years

Praised for reliability and value; criticized for software and support.

What people wrote

Likes itOwned 5 yearsStill going
The crazy thing is their MyCloud line up used to support local only operation until an OS upgrade disabled it apparently. Just their MyCloud hard drive + syncthing has been my ideal backup solution for all my devices for about 5 years now. Any document I save on any of my device instantly gets replicated onto all my devices. Any picture/video i take on my phone gets backed up to my NAS automatically. I used to host a browser based file manager and had dynamic dns pointing to that NAS for the rare use case where i wanted to share a file with someone via a link. Such a shame I'll have to re do all this set up if/when i need to move away from that drive...
Likes it
Hey I have a WD MyCloud with OS5 (updated to latest release) and it works localy. I've disabled all the silly cloud and online services and I use it perfectly fine as a local NAS. It's people who were using the cloud features that are affected by this hack. To be clear and honest, other vendors have faced similar issues. I remember D-Link many years ago and Synology more recently. We have to accept that all cloud services are susceptible to attacks, downtime and so it's always good to have local (and offsite) backups of your important files.
Doesn’t like it
> I use it perfectly fine as a local NAS. I think the problem is the newer models. I also have a WD MyCloud, but the "newer" Home edition one, and a lot of the features do not work locally, and require cloud connections. (Even local LAN-only file transfers, or managing the onboard Plex server and such, all have random cloud server junk shoved in the middle of them, to handle authentication and such) I had to take pliers and scissors to mine and cut the harddrive out to rescue the data earlier this year, when the internal network board couldn't successfully reach WD's cloud system for some reason. I have to imagine any of the folks who bought devices like mine are just SOL until WD gets service back up.
Doesn’t like it
Yea, WD makes really good enterprise and NAS grade drives lol.. However back in 2012, we had a laptop that died with about 3 months worth of work gone. I ran out to Microcenter and bought 2 of the WD MyCloud NAS devices. It was like a mini Linux machine with a single NAS drive and an Ethernet port. They worked great for about a month; but they lacked the ability to do auto backups of themselves to another spare MyCloud device. We initially had a quick SOP on how to copy/paste the primary drive to the secondary drive, but the drives became out of sync within a month. Our primary MyCloud device locked up within a month and bricked the drive. We were SOL once again, and only had a semi copy on the backup drive. I bought a pc case, a supermicro board with ECC memory on eBay, and 4 WD Red NAS drives. Problem was solved, and I destroyed the MyCloud devices lol.. WD wasn’t really concerned either when I contacted them. I must say, Tom Lawerence of Lawerence Systems on YouTube was one of the biggest aids for us when we were setting up and scaling our large it systems. https://youtu.be/vxFNBZIAClc
Doesn’t like it
Actually it's down since yesterday with nothing more informative posted on their status page: https://status.mycloud.com/os4 I pity those who trust their own data and rely on 3rd party companies, your data are only yours if you have them locally. Yes, it's nice and convenient to have everything online, but that's the 2nd or 3rd place you should store your data. From what I've read, the problem is that many people relied only on MyCloud, so they had a single point of failure in their workflows :-( Store your data locally, store your backup on another device/medium (preferably at another location) and finally store a 3rd copy online (even better if you store different copies online at different cloud providers). You're guaranteed not to lose your data or access to them. P.S. I own a WD My Cloud "NAS" and I have disabled Cloud Access :-)
Doesn’t like itDoesn’t say they own it
I worked at WD for about 2 years (via acquisition). I never really used their cloud services for any personal reason - because I either couldn’t get them to work or didn’t trust them. I wouldn’t use their MyCloud NAS devices as a reliable place to store any important data. Their cloud services routinely go down like this. And they just don’t communicate with their users.