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Networking · Ubiquiti UniFi

Ubiquiti UniFi UDM

8owners with an opinion
40%of verdicts positive
1/3positive/negative since 2024
6 yrslongest happy owner
1happy after 3+ years

Praised for reliability and ease of use; criticized for performance and value.

What owners wrote

Recommends itOwned 6 yearsStill going
I'll admit I'm a Ubiquiti fanboy now. I got fed-up with consumer-grade wifi gear when my old TP-Link AP+Router combi crapped out after ~20 wifi clients connected. Initially I kept the router but disabled its wi-fi AP and started using Ubiquiti APs - just one to begin with, but it handled 50+ simultaneous wi-fi clients like a champ - 6 years later I now have a UDM, PoE switch, LTE failover, three APs, and I'm considering moving-away from Google Nest to Ubiquiti for home-automation now too, because Google/Nest's video service makes no sense considering they don't let you access the video locally or save the video locally (what's the point of a video surveillance system that can be defeated simply by snipping the Internet coax connection outside?!?).
NeutralOwned 2 years
I bought a UDM about two years ago, and it was a real mess for about 6 months. It was hanging every few weeks which required a hard reboot- which was shocking, because this was my first attempt at upgrading my network to more expensive and capable stuff, and for the previous 20 years, had never had an issue with my network equipment hanging or rebooting. They were going to RMA my UDM, but then they had me install a special release as a last try, and it worked, and everything has worked well since then. That said though, do I really need these features? The biggest draw was having a proper AP to put on my ceiling instead of my old google wifi pucks. The upgrade from wifi 5 to 6e was not noticeable in any way. I spent 3x the money and really have nothing tangible to show for it aside from a cool UI to log into, which was never necessary prior because everything Just Worked. Also- this may be my fault for not reading the fine print, but the IDS stuff on the UDM only works at 600mbps, and I have a gigabit connection. People in Unifi forums will tell me I am the idiot for assuming that, but it has gigabit ports, its 2023... I just ass/u/me/d that everything would work without issue at line speed and wouldn't have to read the spec sheet like a lawyer. Anyway, its fine in the end. I would never buy anything cutting edge from them again, I want anything to bake for at least 6 months after release, which is usually how long it takes for their "shipping" stuff to become actually avai…
Likes itOwned 2 yearsStill going
I can throw in my vote for Unifi. Stuck the UDM and the rest of the gear in a rackmounted enclosure in my daughter's wardrobe and haven't needed to think about it even once in 2+ years. It just manages itself nicely.
Neutral
I'm lazy so I just fire off the occasional speed tests using Ookla. It doesn't _really_ seem to matter what channel width or frequency I use, I tend to get around 600Gbps from my iPhone (17, pro). When you make it a point to ensure you're on the correct AP, line of sight from a few feet away, sometimes I break 1Gbps. I was surprised, watching TV the other day, to randomly get a 1.2Gbps speedtest which is one of the faster ones I've seen on WiFi. (10gbps internet, UDM Pro, UDM enterprise 2.5Gbps switch for clients, PoE WiFi 7 APs on 6ghz). Honestly, I'd say overall 6ghz has been more trouble than it's worth. Flipping the switch to WPA2/3 as required by 6ghz broke _all_ of my clients last year, so I had to revert and now I just have a separate SSID for clients I have the energy to manually retype the password into. 6Ghz pretty much only works line of sight and from a handful of feet away. There were bugs last year in Apple's "Disable 6e" setting so it kept re-enabling itself. MLO was bad, so it would stick to 6ghz even when there was basically no usable signal. Over the course of the past year, it's gotten pretty tolerable, but sometimes I still wonder why I bother-- I'm pretty sure my real world performance would be better if I just turned 6ghz off again.
Doesn’t like it
My Ubiquiti UniFi UDM is not good at device identification. It's kind of annoying because I have this big list of devices on the network and it's peppered with devices that I know don't exist. I'd appreciate it if it said something like "Maybe iPad Air", instead of just "iPad Pro 2nd Gen" when I know no such device is on my network.