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Tablets · Microsoft Surface Pro

Microsoft Surface Pro 4

16owners with an opinion
71%of verdicts positive
6/2positive/negative since 2024
10 yrslongest happy owner
1happy after 3+ years

Praised for ease of use and display; criticized for battery and reliability.

What owners wrote

Likes itOwned 10 yearsStill going
Note this is the lowest spec Surface Pro 4, it had a low power Intel Core m3-6Y30 so that it could run without any active cooling, making it a 'true' tablet. Most of the 'proper' Surface Pro 4s had an i5 or i7 processor with active cooling (see https://en.wikipedia.org/wiki/Surface_Pro_4 ) and were roughly comparable in performance to other PC ultrabooks at the time. I've been using the Surface Pro line for about 10 years to do everything I need to do, they are pretty solid.
Likes it
"Tablet mode" was not necessary to use for touchscreen, though. As far as I remember you can have full touchscreen functionality in the default mode of windows. I had a surface pro 4 for some years and I do not remember using tablet mode ever. Windows 8, which was tablet-oriented, was one of these skip generations of windows that nobody cares about in the end, and when the next comes everybody forgets. I never installed it anyway. I have not owned a touchscreen laptop myself since then, but from friends that have and I have used theirs, it is like OP described as a "harmless additional feature/why not", something that just makes certain interactions a bit faster. But especially on an actual laptop, one that you cannot just separate the screen from the keyboard, stuff like "virtual keyboard" and "tablet mode" matter much less because it is not like you will take it and use it as a pure tablet anyway.
Neutral
I was curious so checked my network. I've got 21 things on 2.4 and 16 things on 5. The 16 are 4 computers (2 Macs, a Surface Pro 4, and an RPi 4), 3 mobile devices (iPhone, iPad, Apple Watch), 3 media devices (Fire TV, Nintendo Switch, and Kindle Oasis), one smart plug, a Brother printer, 3 smart speakers (Google Home Mini, two Echos), and an EV charger.
Doesn’t like it
Because it doesn’t work reliably on the surface pro 4. Yes, I have tried surface-linux, and no it doesn’t work well enough. When shutting down, the machine actually doesn’t shut down and my battery was dead the next morning. The boot process sometimes hangs. The OS doesn’t properly differentiate between finger and stylus. It doesn’t seem to do palm recognition. Etc… I know this is a special case: hardware with specific Microsoft firmware. But I imagine that other people have other specific cases.
Neutral
I know this doesn't fit the author's goals but I still think the trick with the surface line is using WSL instead of trying to run native Linux. Things have improved over time but when I was using my Surface Pro 4, Linux support was still pretty lacking. Maybe things will get better now that they're practically EOL with Win10 ending next year and no support for Win11. Unfortunately my SSD started to fail and battery life was poor enough that I ended up buying something else. The iFixit repair score reflects how much of a pain it would be to replace both of those. I do miss it sometimes, I really liked the 3:2 aspect ratio.
Doesn’t like it
I like the hybrids/detachable form factor, as a mean to merge tablets and laptops in a single device, but the whole software/hardware stack was not yet ready then, especially for those attempting to use Linux. List of problems: 1. x86(-64) power saving (sleep) capabilities are poor; tablets are expected to consume very little battery (ie. last weeks in standby mode), while x86 eats batteries for lunch (in S-whatever); this doesn't even take into account Windows arbitrarily deciding to wake up the machine while in a bag/backpack 2. Surface Pro's and Surface Book's (the latter was state of the art in terms of tablet hardware by the time of SB1 and SB2) had OK hardware support from Linux, but it took a long while, and it wasn't very stable (eg. wifi) 3. Hardware touch support itself is not enough; software needs to be good, and there was (likely, is) no document reader with good UX and annotation capabilities on Linux The solution for my use case was to dual boot, but points 1 and 2 were still a serious issue overall. Nowadays: 1. there are ARM tablets, with performant power saving (sleep) mode 2. WSL sidesteps Linux hardware compatibility issues (assuming one tolerates running Windows as underlying O/S), and avoids dual boot 3. WSL also allows using better document readers/annotators I fear WSL, but as a matter of fact, it's changing the landscape for Linux users. In theory, Ipad Pro's would be the best of both worlds, but they have a toy O/S by design. /shrug
Likes it
I think Surface Pros are very use-case dependent. It's perfect for mine, to the point I'm astounded there is no real competitor. Use case: While traveling or at coffee shops, be able to switch between full laptop mode (as long as you have a table; doesn't work on your lap), and use with the pen for taking notes, drawing things etc. While not as critical as pen use, being able to take the keyboard off quickly when reading or watching videos saves space, and lets me get the screen closer.
Doesn’t like it
The M1 is neat but it's not worth it for me. I hate everything about OS X. BSD command-line tools, a slow-as-most-glaciers Terminal.app, constant nagging about some menial task I need to perform for the computer. Nope, nope, nope. ("But if you just screw around with it for 20 years, then it will be just perfect." I already spent 20 years screwing around with Linux, so that cost is sunk. Sorry.) I really don't like doing "computery" stuff on more than one machine, and I already have a 32 core desktop workstation for normal work. That will never go away, which means the laptop can't be at all "computery". I want to touch an app with my finger and have the app start up. Every time, no matter what. (And to be fair, the iPad Pro absolutely delivers on that.) To me, a laptop will always be the second fiddle, something I use once a month or so. I find that if I don't screw around with my computer for a month, everything has stopped working -- but with a tablet, it just turns on and all is well. So you just throw the thing into your backpack for a trip, then when you get to the airport it turns on and 4G connects to the cell network, and everything is great. You have a computer, not computer problems. (Other laptops I've used in the past... Surface Pro 4. Left it turned on on my desk, went to get it ready for a trip... BAM brand new version of Windows and everything was broken. I didn't take it on the trip and just used my phone to browse the Internet at night. Chr
Doesn’t like it
I recently trashed my 2011 MBP (oops) and spent a month without it. I decided to try using my corporate-provided Surface Pro 4 instead to see how I could get on with a similar-spec Windows 10 PC for personal use. By the end of the month I had gone slightly loopy (seriously - MacBook withdrawl is real), gave up and bought a 2015 rMBP. Personally I find macOS, and its deep integration with Apple's hardware, too intuitive and 'invisible' to the way I work to give up on it.
Likes it
Wasn't aware of the p50 (or p70) - too heavy (and expensive) for what I want in a laptop - but aside for price I really like the 4k screen paired with 8 hours of battery use. Some more info for others here: http://www.laptopmag.com/reviews/laptops/lenovo-thinkpad-p50 I recently bought a mid-range (according to autocorrect: mild-mannered) ms Surface pro 4, and I am reasonably happy with it. I don't think I'll ever own a regular laptop again - high resolution touch screen with real pen is the only sane graphical environment - something I suspected before I got my Surface (I mean this is not a new idea, it's basically a "dynabook" logically expanded for touch/pen) - and I now feel I've confirmed that it is. Maybe the 360/tent design will win out - I tried a yoga 3, and found the keyboard to be surprisingly bad. Much worse than on my old thinkpad t420s. More importantly it's actually rather nice to be able to have the device (sp4) become a reasonably light tablet for reading (comics or books) and drawing/taking notes with the pen. I love the old IBM thinkpad keyboard so much that I bought one for my desktop. Still works great, but the lack of windows keys is a bit painful in win10. And even in Linux - having a dedicated window manager hot-key other than ctrl/alt (meta) is convenient. Having also played with a Dell xps 13, I think I would've gotten a Dell xps 15 if I were to get a regular laptop today. The 13 is nice, but it being so small I think the 15 would be great. The xe
Likes it
> still the best keyboard and trackpad BY FAR in the market I beg to differ. Last time I was at a BestBuy, I find every single Macbook there featuring a keyboard floppier than the type cover on my Surface Pro 4, let alone pre-chiclet ThinkPads which I have been using for 9 years until I switched to SP4. Full disclosure: I work for M$ now.
Doesn’t like itHasn’t owned it
Every hardware vendor has problems. Suggesting that Apple is uniquely bad while others “stand behind their products” doesn’t hold up. The difference is that Apple, after enough pressure, actually fixes things. They create repair programs, offer recalls, and have the infrastructure to make things right. Most vendors don’t. Let’s look at the examples you listed. Butterfly keyboard Yes, a bad design. But Apple launched a repair program that covered every affected MacBook for multiple years. I was affected by this, and had my keyboard replaced twice. Compare that to Lenovo’s ThinkPad coil whine and sleep bugs, which they never publicly acknowledged and never fixed. Users were told it was “within spec.” Batterygate Apple throttled devices to preserve battery life and didn’t communicate it well. After the backlash, they launched a battery replacement program and settled a class-action lawsuit. HP had massive issues with failing batteries and Nvidia GPUs no meaningful recall, just silence. MBP GPU failures Apple ran logic board replacement programs for both sets of failures. They repaired machines years out of warranty. Microsoft, on the other hand, ignored Surface Pro 4 screen flickering for over two years, then limited their replacement program to a narrow window, leaving many customers stuck. Bendgate Apple initially downplayed it, but the iPhone 6 Plus was later included in a touchscreen repair program. Compare that to Asus ROG Zephyrus early models that ran hot, warped, and suf…
Likes itHasn’t owned it
I use a Surface Book at home mainly because I was seduced by the dGPU and a real keyboard. However if I was in the market right now for a laptop I can't see how I'd pass on a Surface Pro 4. Much cheaper than the book and pretty much as good, type cover is not too bad at all.