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Printers and scanners

HP printers

2owners with an opinion
–of verdicts positive
0/2positive/negative since 2024
0happy after 3+ years

Criticized for software and support.

What people wrote

Doesn’t like it
I need this part explained to me. And it's about why I still believe in HP despite everything that went wrong. This utterly baffles me. [checks] The post isn't 25y old. Author is obviously intelligent and posses self awareness and analytical skills. The only way that remark makes sense: 1) HP has some enterprise division that makes stuff I'll never see and 2) Author is Enterprise only doesn't know their consumer division exists. Because it's been decades since I've ran into new HP kit that didn't fall somewhere between awful and unusable. I say that without the least exaggeration. DV series laptops? Bad mainboards and a class action suit before willing to honor warranties. Post DV laptopts? Awful to use. Trackpad buttons requiring a painful amount of force. Trackpads that fail. Weak performance. Mediocre screens. Rigid plastic bodies that broke easily - especially at hinge points. Desktops my customers bought? Out of the box unusable. Weak CPUs and 4GB RAM in a 2020 build. Barely browses the web. Put in a corner until thrown away. Printers? As in - Any HP printer? Crapware. Hostility and sabotage. Intentionally hidden costs. Then there's HPs wireless printing.... As a brand, HP is unsafe. I rate them less desirable than Yugo because Yugo (at least) didn't have teams of MBAs dedicated to crafting bad user experiences.
Doesn’t like it
I have stopped doing them altogether unless there is a known issue that I am trying to resolve. I have some "smart" devices like TVs, printers etc that require local area network access - where ever possible/practical they are blocked from exiting the network at the router level. Even software updates for non critical products are frustrating. I have stopped using some locally installed products (specifically, Evernote), because of it's forced, intrusive upgrade settings. I just want to open the app and quickly read a note, not have to muck around updating (or dismissing the update prompt, what seems like every single time.