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Laptops · Framework Laptop

Framework Laptop Intel

7owners with an opinion
57%of verdicts positive
3/3positive/negative since 2024
0happy after 3+ years

Praised for reliability; criticized for display and noise.

What owners wrote

Doesn’t like it
I own the "original" gen11 Intel Framework 13. This is a company that wasn't able to ship a working RTC battery, a touchpad that would register a click when a physical click happened, a screen hinge that would reliably hold the screen in an upright position, or a USB-A port that wouldn't consume a watt of power when unused. You expect way too much engineering from them.
Doesn’t like it
We have a pair of Intel 13s at the company as a pilot test, running Ubuntu. One of them had a battery failure: the battery swelled inside the laptop. Framework determined it was out of warranty, since it was more than a year from purchase, so we paid for the new battery. (Along with some extra excitement because the 45W supply isn't provisioned to handle peak demand without a battery, so we ended up with an Amazon-delivered 100W supply to keep it running until the battery arrived.) The other machine occasionally hangs. We're still trying to run it down, but it looks like it might be the SSD powering down and failing to power back up. My overall take is that I really, really want to love this product, but a work machine has to be reliable, and these laptops are falling short on that front.
Recommends it
I've had 20 years of thinkpads, and I really like them, but the FW 13 (intel) is the best laptop I've used, including various work provided MBPs (M2). There is actual honest-to-goodness linux support and active commitment from the manufacturer to continue supporting it. It's the first time in a long time that I've felt my interests were aligned with those of the laptop manufacturer,.
Doesn’t like it
For me, the 13” AMD Framework laptop is outstanding (running Ubuntu). I previously had the first generation 13” Intel laptop, and it had charging issues and fan noise, but this Ryzen laptop is fast and quiet. I can’t think of any complaints. It feels like a mature laptop. I love the 4:3 screen aspect.
Likes it
I got an Intel 13 a few months ago, and I'm very happy with it (I'm using Arch Linux on it). I'm also happy to see news like this, other companies buying into the ecosystem. The only suggestion I'd make is to get the upgraded screen (sorry, even more expensive). The default screen is OK, but it has a fairly distracting "dot pattern" over it in certain lights that I wish wasn't there, and the lower resolution is tough to go back to after using high-dpi displays. I'll probably get the upgraded screen at some point, but it's tough to justify buying a new screen for a brand-new laptop. Wish it had been available when I bought it, but that's life sometimes :)