Praised for repairability; criticized for support and software.
What owners wrote
Neutral
The sensor of the Fairphone camera is good enough, the software processing is what's lacking. Imo, owner of an FP4.
Likes it
Fairphone makes their fair share of blunders. Software updates are a big issue, especially around the times that critical vulnerabilities need to be patched. With the hardware I'm not impressed, and on their own forum I've seen plenty of people reporting issues with overheating on the Gen 6. Hopefully kinks have been ironed out on their 6+. The current CEO also has a persona that would stir up any community (read a few of his AI-gened posts on their blog, if interested of context). Still holding on to my FP4, but they are not of consideration on my future phone purchase, unless there is some kind of reality check over there and improvements materialize beyond words.
Doesn’t like it
I have an FP4, and when it'll die, I will just buy an iphone.
Security updates are slow, and after the bullshit of the android upgrade, yeah but no.
Likes it
I'm happy with my Fairphone FP4 with LineageOS, but that just one datapoint.
Doesn’t like it
Sadly had a very similar experience about the screen of my FP4, which seems to have a serial fault of producing random inputs whenever it so pleases [1]. Knowing I had bought a phone with great self-service claims, I was confident they could just send me a replacement screen and I could swap it myself. But no, they insisted that I had to send it in, claiming that this would be better for the environment. I do want to support Fairphone's mission and wish I could whole-heartedly recommend it to friends and family. But this experience and the many software issues have led me to recommend other options instead. 1. https://forum.fairphone.com/t/ghost-inputs-on-fp4/82837
Likes it
Posting from an FP4 with slashyslash! (/e/) Good move from a service perspective, repairs while you wait instead of backing up, transfer to new phone, sending the old one in for service, yada yada yada. Also great for Fairphone's growth to have a stable business partner.
Neutral
My Fairphone FP4 works with a HP USB C laptop docking station. The screen and the keyboard work.