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Laptops · Dell XPS 13

Dell XPS 13 XPS 13

10owners with an opinion
25%of verdicts positive
2/6positive/negative since 2024
4 yrslongest happy owner
1happy after 3+ years

Praised for durability and reliability; criticized for battery and display.

What owners wrote

Doesn’t like itOwned 10 years
Touchscreen is one of those things that sound nice, but in my experience are not so useful. At least not for my typical use (programming, writing, even CAD design). Before having a framework 13 I had a dell xps 13 with touchscreen for about ten years. I never really had a use for it. But hey, the rest of the specs of the screen alone make it still a nice upgrade possibility for the future :)
Likes itOwned 4 years
I was given an XPS 13 cat work a few years ago. The machine was solid: I even managed to drop it twice on a pavement and spill it with soup and some tomato juice. It still worked. However,over a 4 year period I changed 3 batteries. The last one swelled so much that it made the keyboard bulge. I now have a Dell Precision,which is amazing and hopefully the battery will hold a bit better.
Doesn’t like itOwned 1.5 years
I haven't ever had a laptop USB ports last more then 3 years. In fact my last laptop, an XPS 13, had failing USB-C ports within 1.5 years. I admit I probably connect an USB device 5-10 times per day.
Likes it
> So yeah, they break, but they are (or used to be?) quite cheap to fix (and this was one of the super thin 13" xps) I had a slim XPS13 and IIRC the headphone jack was on it's own little board. That makes it quick/easy/cheap to repair if you know what you're doing / have the service manual / are comfortable taking it apart. Not all things are designed that way; sometimes the jack is right on the main board and most people that buy dell laptops are not going to DIY through ali express; they're going to use up phone support time, require a shipping label, technician time ... etc.
Doesn’t like it
Framework 13 [0]. It also has balanced USB ports on each side with being able to charge on the left and right. No Microsoft tax. I have been using it and at the moment will not go back to other OEMs. This is after having laptops from; Acer, Asus, HP, Dell, Lenovo, Apple (PPC). Apple (PPC) was the laptop that died the fast after the warranty expired, Dell XPS 13 was the second fastest to die. [0] https://frame.work/laptop13?tab=specs
Doesn’t like it
The last reliable laptops I had were IBM T40 (my first one) and IBM/Lenovo W500. I ran a bootstrapped software company and they didn't fail me. After that I briefly had a Samsung ultrabook (that was semi-reliable) and then a Dell XPS 13 that one day had a screen crack when I opened it. Then I switched to MacBooks when M1 came out: first keys got stuck in my M1, then the screen bezel spontaneously cracked on an M2 just when the warranty ended and I was in Europe. Apparently now Apple laptops are luxury items, you have to wipe the keyboard from dust before closing the lid. I do not care about cost, I just need something that won't suddenly break when I am abroad and need to do something important. I miss those American IBM ThinkPads.
Doesn’t like it
> The way I see it, they pushed the menus out of the screen and up into their own dedicated little area. We get more room for content. Exactly - laughed at first but it quickly made sense if they are prioritizing decent webcam quality. Before my M1 Pro 14 I had a Dell XPS 13 that also had tiny bezels but squeezed the camera into the very thin top bezel. The result was a terrible webcam that I gladly traded for a notch and a better camera quality. However, that Dell did still fit Windows Hello (face unlock) capability into that small bezel, so the absence of FaceID despite having the notch is a bit shit.