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Phones · Apple iPhone

Apple iPhone XS Max

9owners with an opinion
62%of verdicts positive
2/1positive/negative since 2024
5 yrslongest happy owner
1happy after 3+ years

Praised for reliability and software; criticized for battery and design.

What people wrote

Likes itOwned 5 years
> and it's "better for the environment" because every year you don't buy a new phone, the environment is happy. This seems wrong. I am still on an iPhone Xs Max from 2018 and it still gets software updates. It looks like the last software update on the G6 was in 2020. The lack of even security patches limits the life of the phone for many people. The primary reason I'll eventually need to upgrade is because of 5G support. Coverage is getting worse as 3G has been shutdown and all new towers are focusing on 5G. My battery life sucks now too, but that can solved easily.
Likes itOwned 5 years
I don't know if Apple prioritizes reliability in their phones, but that seems to be an outcome of whatever they do prioritize. My family's four iPhones are: 2 iPhone X (Nov 2017), 1 XS Max (Sept 2018), and 1 13 (Sept 2021, only bought in order to hand-down one of the X to our kid). Those phones are 5, 5, 4.5, and 1.5 years old. Each of the 3 older phones was bought used when the next phone generation was released. Across our ownership, I've replaced two screens and three batteries (two were needed and one was "while I'm replacing the screen, it's easy and would be needed soon"), all DIY. I doubt we'll replace any of these phones in the next 2 years. The iPhone 8 is still getting software updates to iOS 16, so I expect the X will keep getting updates for several more years.
Likes itOwned 2.5 yearsStill going
My main phone is an Xs Max that I bought around 15 months old. I just replaced the screen on it because I finally got unlucky on a drop that broke it. (I replaced the battery as well while I had it apart.) The only real reason I’d consider upgrading is for the better camera on the newer phones. I think I paid $400-450 for that phone 2.5 years ago and just spent $125 on a screen and battery for a phone that will likely be great for another 1.5 years. Under $600 for 4 years seems pretty good. While I was waiting on the screen to arrive, I bought a 2020 iPhone SE for $150. It’s perfectly usable and in some situations, I prefer the smaller form factor. (I hate the loss of FaceID.) My wife’s 13 is better for sure, but only really noticeably in the camera.
Likes it
It is indeed the most comfortable of the phones in the last decade perhaps. I am still rocking it. Recently my battery died and they replaced it but that battery too wouldn’t charge for hours and then would charge by a trickle. They said they’d just replace my phone so now I have a brand new XS max ready for another 5 years.
Doesn’t like it
> it's almost unkillable. Kills my iPhone XS Max daily though. The navigation is completely broken as well. Some things don’t close, back button might or might not work, never seems to remember where I was before, frequently rescrolling stuff. This is all after ad blocking. Without it, endless spam of embedded ads distracting me, wasting my time. Janky loading, page hangs on clicks. I’m not sure wtf their engineering team is doing but the site’s basically broken. Maybe it’s the normal state of things. Before I was using some third party app that was working great until Reddit killed api access. My usage of it has dropped as well. It’s just unpleasant to use now.
Likes it
Someone always pays for the cost to develop and maintain the OS. In the Windows model it's the user. In the iOS model it's the app developer. I don't find the argument that either is superior particularly compelling, and certainly don't see a reason for legislators to be involved in dictating which model a particular company should use. OSs are expensive things to build and maintain, and I don't take for granted the fact that my iPhone XS Max (2018) is running the latest version if iOS. If Apple's App Store pricing structure makes that possible, then it's certainly working for me.
Doesn’t like it
Not in my case. I never ever used a case since iPhone 4. Then I dropped my slippery XS Max two months in, cracked the back glass, and “repair” cost like 70% of a new phone. So it’s been living in the silicone case since, it’s no longer slippery and I don’t see the crack.